Press inbox
Send media inquiries, publications, and interview requests to this address: [email protected]
krikay Support, media contact and press support
Answers on the old platform take time; here krikay Support gets quick replies, and krikay Contact goes directly to the right team; Dhaka media team also considers the bKash, Nagad, and Rocket context
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Press contact for krikay Help Center
On many sites, finding media email takes separate browsing; here everything is clear on one page: press notes, fact-checking, and contact paths; messages sent from the krikay Help Center are usually seen within 1 business day
Response time
For general questions, responses within 24 hours; for urgent coverage, the Dhaka team sees first
Fact checking
For each media request, if the name, publication identification, and subject are clear, the work proceeds faster
krikay Contact media resources
Previously finding brand assets required three or four emails; now images, logos, and background information are all together, saving reporters time, especially for those working on late-night deadlines
Press kit
Brand overview, journey since 2021, and key statistics in one file
Get press kit
Brand assets
Clear files for logos, screenshots, and covers are available; PNG and JPG are both kept
Download assets
Executive bio
A concise bio used in recent interviews, with name, role, and focus at a glance
Get bioGeneral contact for krikay Support
Not all questions are about the press; some are about accounts, login, or APK; many users in Bangladesh from Dhaka also want to know about bKash, Nagad, and Rocket simultaneously
General email
Send account, identity verification, and login issues to [email protected]
Mobile support
APK installation on Android, cache clearing, and update notes available
General questions about media coverage
For coverage requests, keep questions short, clear, and specific; this helps the team respond quickly with accurate answers, and send files properly; the three questions below are the most frequent
What to write in a press request?
Subject, publication name, deadline, and phone number; a clear two-line message is enough
Are interviews available?
Yes, but the topics must align; generally new features, the Bangladesh market, or user experience are discussed
Is the Help Center separate?
Yes, on krikay Help, account and APK questions go to the media team; they only handle coverage and press topics
krikay Help development and current services
From 2021 the platform has grown step by step: first account support, then media resources, and now a single place for Contact and Help Center; this makes things easier for users
Krikay Support has 716K+ active users, 6,411 reviews, and a 4.4/5 average rating; service operates in 26 countries, and uptime is 99.8%
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